Orders, Shipping & Returns
- Can I pre-order out-of-stock colors of yarn?
- How do I use the Shop Pay Installments feature to pay for my order?
- Can I request specific tones or a gradient in my order of Dapple?
- How much does shipping cost?
- What forms of payment do you accept?
- Do you charge sales tax?
- Do you accept international orders?
- Why was I charged VAT on my order?
- Where does my order ship from?
- How quickly will my order be shipped?
- What shipment methods do you use?
- Where can I find my tracking number?
- Can I make changes to my order after it has been placed?
- What should I do if the contents of my package are incorrect?
- Can I return my order?
- How can I tell if the yarn I am looking for is in stock?
- How can I order more yarn in the same dye lot?
- Can you wind my yarn before shipment?