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  1. Brooklyn Tweed
  2. Orders, Shipping & Returns

Orders, Shipping & Returns

  • Do you run promotions or offer discounts?
  • How do I use the Shop Pay Installments feature to pay for my order?
  • Can I request specific tones or a gradient in my order of Dapple?
  • How much does shipping cost?
  • What forms of payment do you accept?
  • Do you charge sales tax?
  • Do you accept international orders?
  • Why was I charged VAT on my order?
  • Where does my order ship from?
  • How quickly will my order be shipped?
  • What shipment methods do you use?
  • Where can I find my tracking number?
  • Can I make changes to my order after it has been placed?
  • What should I do if the contents of my package are incorrect?
  • Can I return my order?
  • How can I tell if the yarn I am looking for is in stock?
  • How can I order more yarn in the same dye lot?
  • Can you wind my yarn before shipment?
Brooklyn Tweed