Please contact our Customer Service Specialist at firstname.lastname@example.org within 7 days of receiving your order (14 days for international orders) and we will resolve the discrepancy as quickly as possible.
Articles in this section
- Can I pre-order out-of-stock colors of yarn?
- How do I use the Shop Pay Installments feature to pay for my order?
- Can I request specific tones or a gradient in my order of Dapple?
- How much does shipping cost?
- What forms of payment do you accept?
- Do you charge sales tax?
- Do you accept international orders?
- Why was I charged VAT on my order?
- Where does my order ship from?
- How quickly will my order be shipped?